Right choice for New Car Service
Did you know that you get to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the end of year car sales in hopes of a bargain or want to prepare for the holidays by getting your new car serviced? Here is some sound advice from Kogarah Bay Automotive in Miranda.
Aquiring a new car is one of the most considerable investments a lot of people make, so you need to do what you can to maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Did you know that you get to decide the best workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Dealers cannot force you to return the vehicle to the dealership you got it from for service or repairs. Provided the work is implemented to the manfufacturers specifications by a properly skilled person and uses adequate quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Kogarah Bay Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Kogarah Bay Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Kogarah Bay Automotive will also only ever use fluids and lubricants that meet the specifications of the original manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between extended, statutory and manufacturer warranties to help you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be substituted by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on the watch for new car dealers who try to push the inclusion of “express” or “extended” warranties, often for free, when purchasing your new car. Many of these ‘augmented’ warranties may include quite precise restrictions or provisions, and can be written in confusing or unclear language. Many times these warranties provide no real additional benefits not already provided by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the vehicle.
Such warranties are very unlikely to bring attention to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of distance you will be travelling to get your car serviced or higher waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:00 am to 5:00 pm and Saturdays from 8:00 am to 12:00 pm